not perfect at first but an after-sales service at his bestvon thibault
I ordered a noble chair hero to level up my home office rig. The chair is firm and very confortable. I quickly noticed a leveling issue with the base of the chair which was making it a bit uncomfortable. I contacted the after sale service, couple of photos sent and Felix immediately moved by resending me the whole basement of the chair. Problem solved in 2 our 3 mails exchanges. Now the chair is perfect. Thanks a lot to all the team. Now let's wait to see how the chair will evolve over time, but so far it is very promising.